Security & Compliance

Your Documents Deserve the Highest Level of Protection

At SwiftDocSign.com, security isn't just a feature – it's the foundation of everything we do.

We've implemented multiple layers of security measures to ensure your sensitive documents and data remain private, tamper-proof, and legally compliant at all times.

SOC 2 Type II
ISO 27001
GDPR
eIDAS

Our Security Pillars

The core principles that guide our security practices

Data Protection

Your documents and data are encrypted both in transit and at rest using industry-leading encryption standards.

Authentication

Strong authentication methods, including two-factor authentication, ensure only authorized users access your documents.

Audit Trails

Tamper-proof audit trails record every action taken on your documents, providing a complete chain of custody.

Compliance

Our platform meets or exceeds global security standards and regulatory requirements for electronic signatures.

Enterprise-Grade Security Features

Comprehensive protection for your most sensitive documents

Infrastructure Security

  • Secure Cloud Infrastructure

    Our platform runs on SOC 2 compliant cloud infrastructure with continuous monitoring and security updates.

  • Disaster Recovery

    Automated backups, redundancy, and comprehensive disaster recovery protocols ensure business continuity.

  • DDoS Protection

    Advanced DDoS mitigation systems protect against distributed denial-of-service attacks.

  • Network Security

    Firewalls, intrusion detection systems, and network segregation protect against unauthorized access.

Data Security

  • End-to-End Encryption

    All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.

  • Data Isolation

    Customer data is logically separated with robust access controls to prevent unauthorized access.

  • Secure Key Management

    Encryption keys are securely managed using hardware security modules (HSMs).

  • Data Retention & Deletion

    Configurable data retention policies and secure deletion processes to meet your compliance requirements.

Access Controls

  • Multi-Factor Authentication

    Optional 2FA for all user accounts using authenticator apps, SMS, or hardware keys.

  • Role-Based Access Control

    Granular permissions allow you to control who can access, view, and sign specific documents.

  • Single Sign-On (SSO)

    Integration with enterprise identity providers using SAML or OAuth2 protocols.

  • Session Management

    Automatic session timeouts and IP-based access restrictions for enhanced security.

Document Security

  • Digital Signatures

    Cryptographic signatures using PKI technology provide tamper-evident sealing of documents.

  • Tamper Detection

    Any modification to signed documents is immediately detected and flagged in the audit trail.

  • Document Expiry

    Set expiration dates for document access to limit the window of vulnerability.

  • Watermarking

    Dynamic watermarks can be applied to documents to deter unauthorized sharing.

Global Compliance Standards

SwiftDocSign.com meets international regulations for electronic signatures and data protection

Electronic Signature Laws

  • ESIGN Act (US) - Electronic Signatures in Global and National Commerce Act
  • UETA (US) - Uniform Electronic Transactions Act
  • eIDAS (EU) - Electronic Identification, Authentication and Trust Services
  • UK Electronic Communications Act
  • Canada's PIPEDA - Personal Information Protection and Electronic Documents Act

Data Protection & Privacy

  • GDPR (EU) - General Data Protection Regulation
  • CCPA/CPRA (California) - California Consumer Privacy Act
  • HIPAA (US) - Health Insurance Portability and Accountability Act
  • LGPD (Brazil) - Lei Geral de Proteção de Dados
  • POPI Act (South Africa) - Protection of Personal Information Act

Industry Certifications

  • SOC 2 Type II - Service Organization Control
  • ISO 27001 - Information Security Management
  • ISO 27018 - Cloud Privacy
  • PCI DSS - Payment Card Industry Data Security Standard
  • Cloud Security Alliance - STAR Registry

Our Security Process

How we maintain the highest security standards throughout our operations

Secure Development

Our development team follows secure coding practices and conducts regular code reviews to identify and address potential vulnerabilities before they reach production.

Penetration Testing

We conduct regular internal and third-party penetration tests to identify and remediate potential security vulnerabilities in our systems.

Continuous Monitoring

Our security operations team continuously monitors our systems for suspicious activities and potential security threats, with 24/7 alerting.

Employee Security

All employees undergo background checks and regular security awareness training to ensure they understand and follow security best practices.

Vendor Assessment

We carefully evaluate and monitor our third-party vendors to ensure they meet our stringent security requirements.

Compliance Audits

Regular audits by independent third parties verify our compliance with security standards and regulations.

Security Vulnerability Reporting

We value the security research community and encourage responsible disclosure of security vulnerabilities.

If you believe you've found a security vulnerability in our service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.

How to Report a Vulnerability

  1. Email your findings to [email protected]
  2. Provide sufficient information to reproduce the issue
  3. Include your contact information for follow-up questions

We promise not to take legal action against security researchers who discover and report vulnerabilities responsibly.

[email protected] Report Details: Submit Report

Security FAQs

Common questions about our security practices

We protect your documents using multiple layers of security:

  • AES-256 encryption for documents at rest
  • TLS 1.2+ encryption for all data in transit
  • Secure cloud infrastructure with physical and logical security controls
  • Tamper-evident technology that detects any changes to signed documents
  • Comprehensive access controls to ensure only authorized users can access documents

Yes, electronic signatures created through SwiftDocSign.com are legally binding in most jurisdictions worldwide. Our platform complies with major electronic signature laws including:

  • ESIGN Act (United States)
  • UETA (United States)
  • eIDAS Regulation (European Union)
  • Electronic Communications Act (United Kingdom)

These laws establish that electronic signatures have the same legal status as handwritten signatures. Each signed document includes a comprehensive audit trail that can be used to verify the authenticity and integrity of the document if needed.

We have a comprehensive incident response plan in place to address any potential security incidents:

  1. Detection & Containment: Our security team will immediately work to identify and contain the breach.
  2. Assessment: We'll assess the scope and impact of the incident.
  3. Notification: We'll notify affected customers in accordance with applicable laws and regulations.
  4. Remediation: We'll take steps to address the root cause and prevent similar incidents in the future.
  5. Post-Incident Review: We'll conduct a thorough review to improve our security posture.

We maintain cyber liability insurance to provide additional protection for our customers in the unlikely event of a security incident.

By default, we retain your documents and related data for the duration of your account plus an additional period to comply with legal requirements. Enterprise customers can configure custom retention policies to meet their specific needs.

When documents are deleted, we follow secure deletion practices to ensure the data cannot be recovered. This includes:

  • Immediate logical deletion to prevent access to the data
  • Physical deletion from our storage systems according to our data lifecycle policies
  • Regular purging of backup systems according to retention schedules

You can download copies of your documents at any time for your own record-keeping purposes.

We recommend these steps to maximize the security of your SwiftDocSign.com account:

  1. Enable Two-Factor Authentication (2FA): This adds an extra layer of security by requiring a second verification step beyond your password.
  2. Use Strong, Unique Passwords: Create a complex password that you don't use for other services.
  3. Regularly Review Activity Logs: Monitor your account's activity to detect any unauthorized access.
  4. Set Appropriate User Permissions: For team accounts, assign the minimum necessary permissions to each user.
  5. Keep Contact Information Updated: Ensure your recovery email and phone number are current to receive security alerts.
  6. Use Document Passwords: For highly sensitive documents, consider adding password protection for an additional security layer.

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